CallsInQ
CallsInQ
Call (877) 793-6277
Log in
Book a Growth Call
Growth Call

Managed VICIdial pricing

Managed dialing infrastructure for teams ready to increase call capacity.

Managed VICIdial gives outbound teams the dialer setup, routing, numbers, recording, onboarding, and support needed to run calling campaigns with more control and less operational drag.

Schedule a Managed VICIdial Walkthrough Back to Pricing Hub
Starting at$549/moManaged autodialer fundamentals for teams under 25 agents.
SetupFrom $500Configuration for numbers, routing, onboarding, and campaign logic.
Best forOutbound scaleHigher call capacity, routing rules, lead reset logic, and managed infrastructure.

Managed VICIdial plans

Choose by agent count and dialing complexity.

Starter covers smaller outbound teams, Growth adds infrastructure for higher volume, and Enterprise is scoped for custom routing, integrations, and scale.

Annual view shows yearly totals. One-time setup fees are separate.

Managed VICIdial Starter

Autodialer for teams under 25 agents

For smaller teams that need managed dialing fundamentals without enterprise infrastructure.

LevelSmall outbound team
AgentsUnder 25 agents
Best forManaged dialing fundamentals, onboarding, and routing.
$549/mo

Plus a $500 one-time setup fee.

What's included

  • Managed VICIdial autodialer
  • Toll-free and local numbers
  • Answering machine detection
  • Call recording
  • Training and onboarding
  • Call routing
  • Lead routing and reset logic
  • Chat support
Get Starter
For scale

Managed VICIdial Growth

Autodialer for teams with 25-50 agents

For higher-volume teams that need load balancing, custom routing, and stronger campaign infrastructure.

LevelScaling call operation
Agents25-50 agents
Best forLoad balancing, custom IVRs, routing, and API integrations.
$1,499/mo

Plus a $1,000 one-time setup fee.

What's included

  • Everything in Starter
  • Vici database server for load balancing
  • Custom IVRs
  • Advanced call routing
  • Advanced answering machine detection
  • Support for up to 50 agents
  • Custom API integrations
Get Growth

Managed VICIdial Enterprise

For businesses with 50+ agents

For large outbound teams that need custom infrastructure, deeper logic, priority support, and a plan scoped around real campaign volume.

LevelEnterprise call center
Agents50+ agents
Best forCustom infrastructure, deeper logic, and priority support.
Customquote

Scoped around requirements, campaign volume, integrations, and support expectations.

What's included

  • Everything in Growth
  • Advanced call routing with custom logic
  • Advanced lead routing
  • Lead reset logic
  • Custom infrastructure
  • Priority support
  • Custom quote based on requirements
Contact Sales

Compare Managed VICIdial

Where the dialer infrastructure changes.

FeatureStarterGrowthEnterprise
Operating levelSmall outbound teamScaling call operationEnterprise call center
Agent bandUnder 25 agents25-50 agents50+ agents
Managed autodialer, numbers, recordingYesYesYes
Training, onboarding, call routing, lead reset logicYesYesYes
Database server for load balancing-YesCustom
Custom IVRs, advanced routing, API integrations-YesCustom
Custom infrastructure and priority support--Yes

When Managed VICIdial fits

Use it when call volume becomes the bottleneck.

Your team needs more calls per hour

Managed VICIdial is for outbound teams that need calling workflows, routing, and campaign infrastructure beyond normal one-to-one CRM calling.

You need routing rules that match operations

When leads, agents, campaigns, and callbacks need logic behind them, managed routing and reset rules help the team stay organized.

You want setup handled carefully

The setup fee exists because numbers, dialing behavior, routing, onboarding, and compliance-sensitive calling details should be configured deliberately.

Managed VICIdial FAQ

Common dialer pricing questions.

What does the setup fee cover?

Setup covers the work required to configure the dialer environment, numbers, routing, onboarding, and campaign logic so the system is ready for real outbound activity.

Which plan fits a team under 25 agents?

Starter is the cleanest fit for teams under 25 agents that need managed autodialing, numbers, call recording, routing, lead logic, and onboarding.

When should we choose Growth?

Growth is better when your team has 25-50 agents, needs load balancing, custom IVRs, advanced routing, better answer detection, and API integrations.

Do you offer enterprise quotes?

Yes. Enterprise pricing is scoped around agent count, campaign volume, routing requirements, infrastructure needs, integrations, and support expectations.

Need help sizing your dialer setup?

Scope the plan around agent count, call volume, lead flow, routing logic, and compliance requirements.

We will map the dialer infrastructure before you buy so the plan matches the way your campaigns actually run.

Schedule a Managed VICIdial Walkthrough