Managed VICIdial pricing
Managed dialing infrastructure for teams ready to increase call capacity.
Managed VICIdial gives outbound teams the dialer setup, routing, numbers, recording, onboarding, and support needed to run calling campaigns with more control and less operational drag.
Managed VICIdial plans
Choose by agent count and dialing complexity.
Starter covers smaller outbound teams, Growth adds infrastructure for higher volume, and Enterprise is scoped for custom routing, integrations, and scale.
Managed VICIdial Starter
Autodialer for teams under 25 agents
For smaller teams that need managed dialing fundamentals without enterprise infrastructure.
Plus a $500 one-time setup fee.
What's included
- Managed VICIdial autodialer
- Toll-free and local numbers
- Answering machine detection
- Call recording
- Training and onboarding
- Call routing
- Lead routing and reset logic
- Chat support
Managed VICIdial Growth
Autodialer for teams with 25-50 agents
For higher-volume teams that need load balancing, custom routing, and stronger campaign infrastructure.
Plus a $1,000 one-time setup fee.
What's included
- Everything in Starter
- Vici database server for load balancing
- Custom IVRs
- Advanced call routing
- Advanced answering machine detection
- Support for up to 50 agents
- Custom API integrations
Managed VICIdial Enterprise
For businesses with 50+ agents
For large outbound teams that need custom infrastructure, deeper logic, priority support, and a plan scoped around real campaign volume.
Scoped around requirements, campaign volume, integrations, and support expectations.
What's included
- Everything in Growth
- Advanced call routing with custom logic
- Advanced lead routing
- Lead reset logic
- Custom infrastructure
- Priority support
- Custom quote based on requirements
Compare Managed VICIdial
Where the dialer infrastructure changes.
When Managed VICIdial fits
Use it when call volume becomes the bottleneck.
Your team needs more calls per hour
Managed VICIdial is for outbound teams that need calling workflows, routing, and campaign infrastructure beyond normal one-to-one CRM calling.
You need routing rules that match operations
When leads, agents, campaigns, and callbacks need logic behind them, managed routing and reset rules help the team stay organized.
You want setup handled carefully
The setup fee exists because numbers, dialing behavior, routing, onboarding, and compliance-sensitive calling details should be configured deliberately.
Managed VICIdial FAQ
Common dialer pricing questions.
What does the setup fee cover?
Setup covers the work required to configure the dialer environment, numbers, routing, onboarding, and campaign logic so the system is ready for real outbound activity.
Which plan fits a team under 25 agents?
Starter is the cleanest fit for teams under 25 agents that need managed autodialing, numbers, call recording, routing, lead logic, and onboarding.
When should we choose Growth?
Growth is better when your team has 25-50 agents, needs load balancing, custom IVRs, advanced routing, better answer detection, and API integrations.
Do you offer enterprise quotes?
Yes. Enterprise pricing is scoped around agent count, campaign volume, routing requirements, infrastructure needs, integrations, and support expectations.
Need help sizing your dialer setup?
Scope the plan around agent count, call volume, lead flow, routing logic, and compliance requirements.
We will map the dialer infrastructure before you buy so the plan matches the way your campaigns actually run.