QBase CRM • Managed VICIdial • Responsible outreach

The outbound calling platform for teams that live on the phone.

QBase keeps phone-driven outreach and follow-up connected across the channels configured for your team. Need predictive scale? Managed VICIdial provides a separate infrastructure path for high-volume operations.

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QBase
Multichannel CRM + power dialer
Managed VICIdial
Managed predictive-scale infrastructure
Responsible outreach
Controls, consent, and customer accountability
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86 leads queued and ready to call Start dialing

Everything a phone-driven team needs, in one platform

QBase CRM runs your outreach across phone, SMS, email, and social, with a 1:1 power dialer built in. Need predictive dialing? Managed VICIdial servers today, QDialer coming soon. QEnrich keeps your lead data fresh, and TCPA/A2P compliance is baked in.

Why teams switch to CallsInQ

Stop losing leads between your dialer, your CRM, and your follow-up

When calling, CRM, and texting live in separate tools, leads can fall through the cracks through missed callbacks, duplicate outreach, and follow-up that never happens.

QBase CRM is designed to keep configured communications, appointments, pipeline activity, and conversation context connected. Available channels, phone features, automations, and usage depend on the selected plan and implementation.

CallsInQ also offers a Health Insurance CRM path for agency workflows and Managed VICIdial for predictive or campaign-level calling infrastructure. QDialer is planned and not currently available; join the waitlist for product updates.

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CallsInQ call management dashboard
CallsInQ platform interface with calls, SMS, and follow-up in one view

Ready to see it on your own leads?

Book a demo and watch live dialing, automated follow-up, and pipeline reporting running on your own data.

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CallsInQ reporting and pipeline view

Two ways to power your outbound calling

What we offer right now

QBase CRM

Your all-in-one multichannel contact platform. Reach leads across phone, SMS, email, and social from one place, with a 1:1 power dialer, automated follow-up, pipelines, and reporting built in. TCPA and A2P compliance come standard.

Managed VICIdial Servers

Predictive dialing at scale, fully managed by us. We provision, configure, and monitor your VICIdial servers so your team runs high-volume campaigns without touching the infrastructure. Ready when you outgrow the power dialer.

Everything You Need to Know About CallsInQ

Frequently Asked Questions

CallsInQ communication and CRM platform interface
Does CallsInQ include a dialer for outbound calling?

CallsInQ currently presents QBase with one-to-one calling options. Exact phone features, plan inclusion, usage, calling regions, recording, numbers, and carrier costs depend on the selected configuration. For predictive or campaign-level scale, Managed VICIdial is the current managed service. QDialer is planned and not currently available.

Does CallsInQ integrate with the tools I already use?

Integration depends on the systems, supported objects and actions, authentication, direction, timing, error handling, and implementation scope. A connection may be native, connector-based, file-based, or custom/API work. Confirm the exact data flow, limits, support, and fees before purchase.

Does CallsInQ guarantee TCPA or A2P/10DLC compliance?

No. CallsInQ provides communication and workflow tools, but customers remain responsible for lawful contact sources, consent, content, opt-outs, calling times, recording disclosures, carrier requirements, registration, licensing, privacy, and legal review. Software configuration cannot guarantee compliance, deliverability, or carrier approval.

What can I automate with SMS, email, and social workflows?

QBase can be configured for follow-ups, appointment reminders, confirmations, tasks, and other workflows across supported channels. Exact triggers, channels, plan access, usage costs, approvals, prerequisites, and limitations depend on the configured workflow.

How long does setup and onboarding take?

Implementation is scoped after discovery. Timing depends on users, data readiness, phone and messaging setup, numbers and carriers, pipelines, workflows, integrations, training needs, testing, and approvals. Ask for written confirmation of deliverables, responsibilities, fees, support, and timing for your account.

How does pricing work?

CallsInQ publishes current product and service pricing paths on the pricing page. Confirm the plan, features, setup, onboarding, usage, phone, messaging, AI, carrier, integration, tax, and third-party costs that apply to your configuration before purchase.

How are security and support handled?

CallsInQ’s Privacy Policy describes security measures including encryption, secure servers, and firewalls while noting that no transmission or storage method is completely secure. Support channels, hours, escalation, training, and account-management scope depend on the selected plan and written agreement.